- ocate the manage booking section in your itinerary.
- Select the Change or Cancel link and follow the instructions.
If you cannot change or cancel online
If you cannot locate the Change or Cancel link in your itinerary, or cannot successfully complete the change or cancellation online, this usually means:
- Your booking is not changeable or cancellable.
OR
- Your booking cannot be changed or cancelled online.
Please for assistance.
Good to know
- Some changes or cancellations are subject to fees. See Change or cancellation fees for details.
- Some bookings are non-refundable. If you cancel a non-refundable booking, you will not receive a refund. See Refund process and timelines for details.
- Prior to initiating a change or cancellation, please review the detailed rules and restrictions in your itinerary.
- If you have difficulties finding your itinerary, please read View or find your booking.
- If you don't check in during your hotel's check-in hours, or never show up without canceling first, the hotel may charge you a no-show penalty fee. This fee can vary, so check the Rules and restrictions in your itinerary for your hotel's policies.
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